An artist was turned away from boarding a United Airlines flight when the airline found that her emotional-support animal was a little bit too much. The passenger was trying to board a plane at Newark Liberty International Airport, but was denied boarding with a peacock, despite allegedly buying an extra seat for the bird.
After an increase in incidents involving support animals (including urinating, aggression, etc.), Delta was one of the first airlines to begin restricting people from bringing not-typical service creatures onto planes.
Currently, United’s policy says that trained service animals must not obstruct the aisle and must sit in front of a passenger. Travelers must also provide appropriate documentation for the animal at least 48-hours before the flight.
"This animal did not meet guidelines for a number of reasons, including its weight and size. We explained this to the customers on three separate occasions before they arrived at the airport," said United in a statement.